
Frequently Asked Questions
Since your hair extensions do not produce natural oils, it does not need to be washed as often as your own hair. It should be washed after XX uses or when there is product build up.
Care Instuctions : Gently shampoo and condition each section separately with a gentle and color safe product and rinse well with lukewarm water. Let them air dry.
Pro-Tip : Use a deep conditioning treatment to help add moisture back into the hair. You can also lock in moisture by adding a few drops of hair oil to the ends.
We recommend using a soft bristle brush, starting at the bottom of the weft to avoid damaging your hair extensions.
Absolutely!
If you have trouble finding hair extensions that match your color, you're not alone. We can help you find your perfect match by sending you three to five hair color samples. Simply click here , choose which tones you'd like to try, see how they match in person, and then order the hair extensions you already know will look great on you.
100% cuticle in-tact human hair that is ethically sourced from consenting individuals looking to sell their hair for profit. Our hair has never been acid-dipped or chemically stripped.
Acid-dipping is common in other brands because it allows companies to quickly create large quantities without having to be selective about donor hair quality. Acid-dipping greatly reduces the integrity, appearance, and feel of the hair, especially after several washes.
Always use a sulfate-free shampoo/conditioner routine.
Since hair extensions do not get a direct supply of nutrients from the scalp like natural hair, it is important to avoid sulfate products which will strip the hair and reduce it's integrity. Use our The Art of Extension's - Shampoo and Conditioner for maximum longevity and shine.
Human hair has a natural cuticle layer which protects the hair, lying flat in one direction to create a smooth, shiny appearance and locks in moisture. Because The Art of Extensions only offers 100% Cuticle Intact extensions, our products can be treated just like your own hair and are guaranteed to last longer than our cuticle-stripped competitors.
Our customers have had great success both depositing and lifting color with our extensions. However, The Art of Extensions is not responsible for any damage caused by coloring the extensions, and we can not accept hair for return or exchange once it has been altered. For this reason, it is highly recommended to confirm the exact color(s) desired using our Color Ring and to purchase the color that most accurately matches your desired look.
Prior to any contact with the ocean, a lake, or chlorinated water, we recommend saturating the hair with water and/or a coat of conditioner. This saturation will help prevent the hair form fully absorbing harmful chemicals or minerals. Upon exiting the ocean, lake, or pool, the hair should be washed with lukewarm water with a generous amount of deep conditioner and clarifying shampoo when necessary.
Return hair refers to the 1-2cm of short hair aligned at the top portion of many competitor wefts aka. a "mustache". Return hair is often a sign of lower-quality wefts and can be uncomfortable due to the short pieces causing itching, matting, and even damage to the hair. The Art of Extensions offers only the flattest, most invisible wefts with absolutely no return hair.
It is always cut fresh by our partners directly, who collect it in a braid with the cuticles aligned in the same direction from root to tip, not letting any strands fall to the floor. This method prevents tangles, increases shine, and results in vibrant, smooth, and naturally lustrous strands without the use of any chemicals or silicone treatments.


